Our Staff

Jarrod Freeland, HIS

Hearing Instrument Specialist

I am licensed Hearing Specialist that has been practicing for 12 years. I have trained under some of the most experienced names in the industry. Born and raised Texan.  I have been fortunate enough to learn from industry leaders in both the clinic and factory setting. 

I have an amazing wife, and two beautiful daughters.  I love sports and have played many throughout my life. My passion will always be helping people improve their lives by providing the best hearing options available.

Aquilla Willis

Audio Tech

My name is Aquilla, I am an Audio Tech here at Underwood Hearing, where we make hearing better. I am dedicated to my work and helping patients. I am from Houston, TX and I reside in Pearland, TX. I have been in the hearing industry since 2019 and come from a background specializing in hearing conservation. I am very excited to be in the role of an Audio Tech to expand my abilities, help others and also do something I enjoy doing.

I am a loving daughter, sister, godmother and aunt. I am big on family and that is what drives me to be great in everything I do. Together we are better.

Elizabeth Garcia

Patient Care Coordinator

I have been in the customer service industry for over 20 years and with Starkey Hear Care/Audibel since 2019.  I enjoy learning and the hearing industry is a great fit as it is always evolving. I believe patient care is the highest priority, and willing to help solve the problem.

Experience our unique approach to hearing restoration

Learn about what you should expect when you visit our location.

What to Expect
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Customer Reviews

My experience at the NewSound Hearing center was unreal! Dr.Jarrod was a knowledgeable person that focused on my problems and knew how to handle them. I recommend this place if you’re looking for a very good hearing center, it’s the best of the best!

Mohamed Sheikh, on Google

Very professional and helpful employees

Rolando Loya, on Google

As usual a pleasant visit. What’s so nice about Dr Jarrod he takes time with you.

Carol Sarich, on Google
Donna Patch, on Google

Very professional, know their stuff. Extremely helpful in making changes to appointment

M Puckett, on Google

Always very friendly, concerned and accommodating!

Jan Laxton, on Google
Brian O'Kelly, on Google

Excellent service. Able to fix my husband's hearing aid today YEAH!!!!! You get treated like a person not a number. Would definitely recommend

Kay Tucker, on Google

Great service!! Really appreciate the care he took with me explaining everything I was going through. Will definitely be going here from now on for my hearing needs

monica anderson, on Google

Dr. Jarrod was so nice. I never had a hearing test before and he explained everything he did step by step and explained the graph results and gave me a copy. I highly recommend him and his office and he is also personable and easy to talk to. Thank you,...

Conradina Knupp, on Google

Love it here! They guided me so well to get my hearing aids. You feel like you visit a friend when you go for check ups

Kathy Martinez-Campos, on Google

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