Reviews

At NewSound Hearing Centers we can offer you a solution – the best hearing care available. We will do our best to help you and we will treat you with utmost professionalism, courtesy and respect.

Hearing Aid Center Reviews in Katy, TX

Taking care of our patients is at the heart of everything we do. From your first visit to ongoing care, our team is here to make you feel comfortable, heard, and supported every step of the way.

See what patients in Katy, TX have to say about their experience with NewSound Hearing Centers.

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Teresa Curry Teresa Curry 2 weeks ago

Awesome customer service — very personable and easy to talk to! Staff cares about you personally and wants to ensure you are taken care of!

Donna Brashear Donna Brashear 3 weeks ago

I did not have to wait long to get in to see the physician. The testing was easy and very thorough. I would recommend this place to anyone interested in improving their hearing!

Sydney McKinney Sydney McKinney 3 weeks ago

Hope for those who have Ménière’s disease! With great pleasure, I want to give a joy-filled thank you to Jarrod Freeland at NewSound Hearing Centers in Katy and to Elizabeth Garcia, whose commitment to customer service is exceptional. Elizabeth truly goes to the mat to help in any situation, and we are so grateful for her kindness and dedication. My husband has lived with Ménière’s disease since he was 23 years old. Over the years, it left him with significant hearing loss and constant ringing in his ears. During more than 44 years of managing this disease, we saw and spoke with many doctors and hearing specialists, and time after time we were told there was very little that could be done because his hearing loss was so severe. Then my father’s hearing specialist in Abilene recommended Jarrod and told us he felt strongly that Jarrod might be able to help. From our very first appointment with Jerrod, we experienced something we had never experienced before: sincerity, encouragement, genuine positivity…and hope. My husband went home that day with hearing aids to try, and he loved them. He has worn them every day since. At each follow-up appointment, we have been able to actually see his progress on the hearing-test charts, and the improvement has been remarkable. One of the sweetest moments came recently when my husband casually said, “I don’t even hear the ringing anymore.” After so many years of being told there was no hope, this has been a precious miracle to us. Thank you, Jarrod, for your knowledge, encouragement, hopefulness, and positive approach. And thank you, Elizabeth, for the extraordinary care you give your patients and families. You all have made an incredible difference in my husband’s life — and in mine as well. We are deeply grateful.

William Mock William Mock 1 month ago

Excellent Patient Experience

parabel4u parabel4u 1 month ago
Peggy Nirider Peggy Nirider 1 month ago

Very nice staff good follow up visit

Psychiatry Relief Psychiatry Relief 1 month ago
Danny Anderson Danny Anderson 2 months ago

Great service

Bryan Broome Bryan Broome 2 months ago

Everybody at the facility was great and excellent.

sara sara 2 months ago
Cindy Gackle Cindy Gackle 2 months ago

Dr Jarrod is Great. He cares about your hearing needs and wants you to be able to hear as you are supposed to. I am mostly deaf and my hearing aids help me hear normally.

Hamid Salem Hamid Salem 3 months ago

I had my hearing test at NewSound Hearing Centers today. It was a pleasant and professional experience with detailed explanations of my test results and the options presented to me to correct my hearing issues with the state of the art hearing aids available at the clinic. All my questions were answered satisfactorily and look forward to the final recommendations after the evaluations are completed. Great clinic and wonderful staff.

Kay Schott Kay Schott 3 months ago

Always kind and helpful!

Erica Ross Erica Ross 3 months ago

The staff here is amazing. They really do great work and help tremendously. Everyone was extremely nice. Jarrod and Dakota really do their jobs well.

Martha Davis Martha Davis 3 months ago
Marina Santos Marina Santos 4 months ago

(Translated by Google) I loved how I was welcomed at the clinic; they were very kind and sincere with their recommendations. (Original) Me encantó como me acogieron en la clínica, muy amables y sinceros con sus recomendaciones

Sergio Garcia Sergio Garcia 6 months ago

Very friendly and helpful people.

Mohamed Sheikh Mohamed Sheikh 6 months ago

My experience at the NewSound Hearing center was unreal! Dr.Jarrod was a knowledgeable person that focused on my problems and knew how to handle them. I recommend this place if you’re looking for a very good hearing center, it’s the best of the best!

Rolando Loya Rolando Loya 6 months ago

Very professional and helpful employees

Carol Sarich Carol Sarich 6 months ago

As usual a pleasant visit. What’s so nice about Dr Jarrod he takes time with you.

Donna Patch Donna Patch 7 months ago
M Puckett M Puckett 7 months ago

Very professional, know their stuff. Extremely helpful in making changes to appointment

Jan Laxton Jan Laxton 7 months ago

Always very friendly, concerned and accommodating!

Brian O'Kelly Brian O'Kelly 8 months ago
Kay Tucker Kay Tucker 8 months ago

Excellent service. Able to fix my husband’s hearing aid today YEAH!!!!! You get treated like a person not a number. Would definitely recommend

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