Our Staff

Jarrod Freeland, HIS

Jarrod Freeland, HIS

Hearing Instrument Specialist

I am licensed Hearing Specialist that has been practicing for 12 years. I have trained under some of the most experienced names in the industry. Born and raised Texan.  I have been fortunate enough to learn from industry leaders in both the clinic and factory setting. 

I have an amazing wife, and two beautiful daughters.  I love sports and have played many throughout my life. My passion will always be helping people improve their lives by providing the best hearing options available.

Elizabeth Garcia, PSC

Elizabeth Garcia, PSC

Patient Services Coordinator

I have been in the customer service industry for over 20 years and with Starkey Hear Care/Audibel since 2019.  I enjoy learning and the hearing industry is a great fit as it is always evolving. I believe patient care is the highest priority, and willing to help solve the problem.

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Customer Reviews

Took my 88yr young mom in to “New Sound” hearing center today and was met by a smiling and most patient “Elizebeth” then after we met with Dr. Freeland who was equally as patient and kind with her. The doctor shared much information both clinically as well as in layman’s...

DeVona Comley, on Google

You know that feeling you get when you meet someone and it feels like you already know them. That's exactly how I felt. It would be so great if every health provider left you feeling this way. Loved the receptionist. Loved the Dr. They weren't so busy that there wasn't...

GRACE BUSH, on Google

The doctor was professional, polite, informative, and kind 💜 I had a ringing in my right ear and when the doctor was through cleaning my built up ear wax, I felt relieved; the ringing diminished, my uneasiness was lightened, and I actually could hear the doctor and office manager much...

Derie Walwyn, on Google

I visited and talk to Jarrod for a bit today. I was so impressed with him that I am looking in coming back from Michigan next year to order my next generation of hearing aids. I have been using hearing aids for over 35 year now and learned so much...

Mike Fase, on Google

They are efficient and give great service. Jarred Freeland is easy to work with and explains procedures. He took a minute to help me get hearing aids back to normal and working better.

Joyce Davis, on Google

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