Our Staff

Jarrod Freeland, HIS

Jarrod Freeland, HIS

Hearing Instrument Specialist

I am licensed Hearing Specialist that has been practicing for 12 years. I have trained under some of the most experienced names in the industry. Born and raised Texan.  I have been fortunate enough to learn from industry leaders in both the clinic and factory setting. 

I have an amazing wife, and two beautiful daughters.  I love sports and have played many throughout my life. My passion will always be helping people improve their lives by providing the best hearing options available.

Elizabeth Garcia, PSC

Elizabeth Garcia, PSC

Patient Services Coordinator

I have been in the customer service industry for over 20 years and with Starkey Hear Care/Audibel since 2019.  I enjoy learning and the hearing industry is a great fit as it is always evolving. I believe patient care is the highest priority, and willing to help solve the problem.

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Customer Reviews

Met with the tech; she was very helpful in showing me and demonstrating for me how to do routine maintenance on my hearing aids. I’m sure it took extra time but she was very patient in answering my questions.

Karen Hastings, on Google

Jarrod really knows his stuff! Very informative - we learned a whole lot more than we thought we knew about hearing loss and the importance of hearing health! Very excited to have found this place since my son has had hearing loss in one ear since birth. Excited to find...

Maid In Katy, on Google

My experience has always been very positive. It is very hard dealing with a hearing loss that has gotten to the point where you need help and the staff at NewSound Katy, Texas has been extremely caring and compassionate and testing and leading me down the pathway to making all...

Carol Stokes, on Google

The audiologists & staff were super nice & spent extra time with me. I didn't feel rushed at all even though it was after 5pm on a Friday afternoon. They are very professional proficient & most knowledgeable about their product.

Cathy Parrish, on Google

Very friendly and professional. A small camera was placed in each ear to take a look. Then to the sound both. A series of sound tests were performed on each ear. I was kept well informed all my questions were answered. I was provided product options to make a sound...

Kathy Knott, on Google

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