Our Staff

Jarrod Freeland, HIS

Jarrod Freeland, HIS

Hearing Instrument Specialist

Bio coming soon!

Dyan Aguilar, PSC

Dyan Aguilar, PSC

Patient Services Coordinator

Hi my name is Dyan “Michelle” Aguilar and I am a patient services coordinator at the Katy, TX clinic. I am originally from Houston, TX and moved to Katy, TX in 2015. I attended the University of Houston (AAS) and Baylor College of medicine (BSN) (MS) and Harris Health (AART).

I started working at the Katy NewSound Hearing Center November of 2018. I began working in the hearing industry in 2018 because I love everything medical and wanted to help save hearing lives. My main daily focus is patient satisfaction and quality of service with my patients. Outside of saving hearing lives, my hobbies are my two wonderful children and husband who are “my world.” I love running and participating in marathons, cooking and horseback riding.

Customer Reviews

I have been a patient here for a year now. Jarrod and Elizabeth are great. Jarrod is very thorough in his exams and explains the whole process as we proceeded from my initial exam, hearing tests, and deciding which hearing aid would be best for me and my lifestyle. I...

Michele Henson, on Google

I visited this office a few days ago. Fantastic experience! The front desk and the doctor himself were very attentive and responsive. Fortunately, my suspicions about hearing loss have not been confirmed, but I have received professional advice on how to keep hearing normal at my age. Plus, the white...

svetlana matviyenko, on Google

Love the staff. Honesty, integrity, intelligence, friendly. Great package deal!

J. D. Herridge, on Google

Excellente service. Elizabeth was very helpful and caring. ☺️

Sonia Sarmiento, on Google

Jarrod was amazing! I purchased some hearing aids pre-Jarrod which were not working for me. I went in, discussed my issues with Jarrod and he recommended a different brand and actually helped me with pricing even though I was out of the insurance range. I am currently hearing things I...

John Ochoa, on Google

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