What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic FREE Hearing Screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

Customer Reviews

I have been a patient here for a year now. Jarrod and Elizabeth are great. Jarrod is very thorough in his exams and explains the whole process as we proceeded from my initial exam, hearing tests, and deciding which hearing aid would be best for me and my lifestyle. I...

Michele Henson, on Google

I visited this office a few days ago. Fantastic experience! The front desk and the doctor himself were very attentive and responsive. Fortunately, my suspicions about hearing loss have not been confirmed, but I have received professional advice on how to keep hearing normal at my age. Plus, the white...

svetlana matviyenko, on Google

Love the staff. Honesty, integrity, intelligence, friendly. Great package deal!

J. D. Herridge, on Google

Excellente service. Elizabeth was very helpful and caring. ☺️

Sonia Sarmiento, on Google

Jarrod was amazing! I purchased some hearing aids pre-Jarrod which were not working for me. I went in, discussed my issues with Jarrod and he recommended a different brand and actually helped me with pricing even though I was out of the insurance range. I am currently hearing things I...

John Ochoa, on Google

Schedule Your Free Hearing Consultation

Schedule Now

WE ARE OPEN!

We are here for you. Schedule your appointment Today!

Check out our Events page for upcoming events in our clinic.